Contact Us

  • Flow Factory NW
  • (310) 406-6335
  • chris@flowfactorynw.com

    657 Siskiyou Blvd.
    Ashland, Oregon 97520

About us

colorful-trucker-hat

Based in Ashland, Oregon, Flow Factory NW has an ever-expanding line of classic trucker hats and clothing featuring original Pacific Northwest designs. From Washington’s Mt. Rainier to Oregon’s iconic Mt. Bachelor, you can sport your favorite PNW backdrop in bright color. Have a favorite landmark you want to see from Flow Factory NW? Custom hat and shirt designs are available!

Terms and Conditions

Terms and Conditions for FlowFactoryNW.com Website
These terms and conditions (the "Terms and Conditions") are the terms and conditions upon which FlowFactoryNW.com ("we/us") make this website available to you. These Terms and Conditions govern your use of the FlowFactoryNW.com Website.

Products
All products are subject to availability. In the event that we are unable to supply all or part of your order (the product or any substitute product to you at all), we shall notify you as soon as possible and reimburse your payment in full no later than 30 days after the intended shipping date. 


Prices
Prices listed within the FlowFactoryNW.com Website are subject to change. Product prices exclude the shipping charge. We reserve the right to change without notice, the price, or prices of any or all products listed on the FlowFactoryNW.com Website.

Orders / Payment
During the order process, you will be required to provide us with your complete personal details, including accurate shipping information and all necessary payment details. We accept payment by all major credit and/or debit cards other than Diners, department store cards and any other credit and/or debit cards as we may specify from time to time. By clicking on the 'checkout' button at the end of the order process, you are consenting to be bound by our terms and conditions contained in these Terms and Conditions and appearing anywhere on the FlowFactoryNW.com Website. Submitting your order is subject to our acceptance of this offer. We will send an email confirmation of your order details to the email address provided. We will not consider ourselves bound by a contract with you until we have issued this email confirmation.


Cancellation
Should any customer place an order through FlowFactoryNW.com, and then need to cancel the order, the cancellation must be made prior to the shipping of the order. If the cancellation is received after the order is shipped, please contact us. Cancellations will not be accepted if a customer places an order but provides information that prevents direct shipping, such as in the case of a wrong office or home address. The customer can obtain new information so that the order can then be properly shipped using correct information. To amend or cancel your order, please contact FlowFactoryNW.com during business hours.

Disclaimer
Whilst we agree to use all reasonable endeavors to ensure that the FlowFactoryNW.com site is fully operational and error-free, we cannot guarantee this and therefore accept no responsibility for any defects and/or interruption of the FlowFactoryNW.com Website and shall be released from our obligations under these Terms and Conditions in the event of any cause beyond our reasonable control which renders the provision of FlowFactoryNW.com impossible or impractical.

General
We reserve the right to supplement and amend the Terms and Conditions on which you are permitted access to the FlowFactoryNW.com Website. We will post any changes on the FlowFactoryNW.com Website and it is your responsibility as a customer to review the Terms and Conditions on each occasion you access the FlowFactoryNW.com Website. Changes will be effective immediately after the posting of any such change and all subsequent dealings between you and us shall be on the new terms and conditions. Additionally, we reserve the right to suspend, restrict or terminate access to the FlowFactoryNW.com Website at any time. Your purchase will be deemed to have occurred in the US. These Terms and Conditions shall be governed by and construed in accordance with United States Law and the parties agree to submit to the exclusive jurisdiction of the United States courts.